Refund policy

Returns

If your item is eligible for return, you can request a return through your customer account using the email address you used at checkout.

Eligible items and any applicable return fees will be shown during the return request process.

To start a return, visit our Return Center or sign in to your customer account and open your order.

Exchanges

We do not offer direct exchanges at this time.

If you need a different size, color, or item, please submit a return request for your original item (if eligible) and place a new order.

Damaged, Incorrect, or Missing Items

If your order arrived damaged, incorrect, or missing an item, please do not submit a standard return request.

Instead, please use our Report an Order Issue form so our team can review the issue and help resolve it.

Final Sale Items

Clearance items are final sale and are not eligible for return or exchange.

Return Eligibility

To be eligible for a return, items must be returned in accordance with our return guidelines and within the return window shown during the return request process.

Refunds

Once your return is received and inspected, your refund will be processed to your original payment method (unless otherwise noted).

Please note that it can take additional time for your bank or card issuer to post the refund to your account.

Return Shipping

Return shipping terms and any applicable return shipping fees will be shown during the return request process.