Shipping policy

 

 

Overview

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

Domestic Shipping Services and Estimates

 

For orders over $99 (subtotal, after any/all applied discounts), standard shipping is FREE.

Standard: USPS First Class (delivery is typically 4 days*)

Expedited: Priority 2-Day (delivery is typically 2 business days*)

 

Heavy/Large Box: UPS Ground (delivery is typically 3-5 days*)

   

Local Delivery/Pick-up

We do not offer local delivery or pick-up services at this time.

  

International Shipping

We offer international shipping, and charges for your order will be calculated and displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Team RWB is not responsible for these charges if they are applied and are your responsibility as the customer.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at weartheeagle@teamrwb.org with your name and order number, and we will look into it for you.

 

 

 

*Shipping estimates are not guaranteed. These are estimations provided by USPS/UPS pertaining to average point-to-point shipping duration.