I received 2 apparel items. One was the wrong size. So I started the return procedure thinking I would just receive the refund and reorder correct size.
Before I could even print return shipping label I received a personalized email apologizing for the mistake and confirmation an exchange item in the correct size was already being shipped out. That was less than 24 hours after I started the return process.
Fabulous Customer service! Thank you RWB for all you do.